Frequently asked questions.
What types of home décor products do you sell?
We offer a curated selection of high-quality home décor pieces, including ceramic vases, oil diffusers, candles, and accent items that bring warmth and peace to your space.
How do I place an order?
Simply browse our online shop, add your favorite items to the cart, and check out securely. You’ll receive an email confirmation once your order is placed.
What payment methods do you accept?
We accept all major credit and debit cards, PayPal, and other secure payment options available at checkout.
Do you offer free shipping?
Yes! We offer free standard shipping on U.S. orders over a $50.00. Shipping costs and times will be shown during checkout.
How long does shipping take?
Orders are usually processed within 1–3 business days. Delivery typically takes 5–7 business days within the U.S. You’ll receive tracking information via email once your order ships.
What should I do if my item arrives damaged?
We’re so sorry that happened! Please contact us within 48 hours of delivery with photos of the damaged item, and we’ll arrange a replacement or refund.
Do you ship internationally?
At this time, we primarily ship within the U.S., but we’re working to expand international shipping soon. Stay tuned!
How can I contact customer support?
You can reach our friendly support team via email at info@betterpeaceful.com or through our Contact Us page. We typically reply within 1–2 business days.